FAQs
Are Bentica products safe for all skin types?
Yes, all Bentica products are formulated to be gentle and effective for all Indian skin types. However, we always recommend doing a patch test before full use.
How long will it take to receive my order?
We usually ship within 24–48 hours. Delivery typically takes 3–6 business days depending on your location.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS and email. You can also check your order status in the "My Orders" section on our website.
What if I receive a damaged or wrong product?
No worries! Drop us a message on Instagram Chats within 48 hours of delivery with photos, and we’ll arrange a replacement or refund immediately.
Do you accept returns?
We only accept returns if the product is damaged, defective, or incorrect. Due to hygiene reasons, we do not accept returns for used/opened skincare products.